Every Engagement ends with a Guidebook: each Workflow written up step by step with the exact prompts, the basics on one page, what to do when it goes wrong, and what to try next. Here is one Workflow's page from an example Guidebook, so you can see what "you can run it cold" means.
Example — a two-crew landscaping company, follow-ups after a quote
The company, the Guide, and every name, date, and price below are invented. This is one page of the example Guidebook we review real ones against; the rest of it is the first Workflow, the basics, the setup record, and what to try next.
Workflow 2 — A follow-up when a quote goes quiet
When to run it. Thursday morning, when you look at the quotes from the last week or two that nobody answered. Two days of silence is normal; five is a follow-up.
What you need open.
- ChatGPT, inside the Prairie Edge Project.
- Gmail, on the quote you sent.
The steps.
- In the Prairie Edge Project, start a new chat.
- Type the prompt below with two or three lines of context: what you quoted, the total, the date, and anything they mentioned (a party, a deadline, a neighbor).
- Pick one of the three versions. Change what you'd change. Reply on the original quote thread so they see the price again.
FOLLOW-UP
Quoted: [what, total, date sent]
They mentioned: [anything personal or a deadline, or "nothing"]
- Never send a version with a detail you didn't give it (see the checks).
An example run (October 1).
What you typed:
FOLLOW-UP
Quoted: front bed — shrub removal, mulch, plants. $1,128, sent Sept 24.
They mentioned: a graduation party in May.
What came back (three versions; you sent the second):
1. Hi [first name] — just checking whether the front-bed quote from last week is still useful. If May's the target for the party, we'd want to plant by mid-April so it fills in. Any questions on the numbers?
2. Hi [first name] — circling back on the front bed. No rush on my end, but if you're aiming to have it looking good for the graduation party, mid-April is the latest I'd plant. Want me to hold a spot that week?
3. Hi [first name] — following up on the quote from the 24th. Happy to adjust the plant list if the total's more than you had in mind. Should I pencil you in for April?
What you changed: "circling back" became "following up" — you'd never say circling back. That's the day it went on the never-write list in the Project instructions. Otherwise sent as written. They booked the next day.
What to check before you use it.
- Does it mention anything you didn't tell it? In Session 2 one version said "the photos you sent" — there were no photos. Delete the sentence or the version.
- The total matches the quote. It's reading your line, but check.
- No discount, no "this week only". You didn't decide to offer one; it shouldn't either.
- One question per email. Two feels like pressure.
When it goes wrong.
- All three versions are the same. Reply "Make them different in the question each one asks."
- Too pushy. Reply "No pressure, one question, under 60 words."
- The customer already called you. Don't send it. The tool doesn't know your phone rang.
- It calls the job something you didn't quote. Retype the "Quoted:" line more plainly; it's copying your words.
The Guidebook is yours. It's a document in your own Drive, not a login to our software.